Privacy Policy

The Lensic Performing Arts Center is committed to protecting the confidentiality and integrity of your personally identifiable information or PII.

INFORMATION WE COLLECT

There are several places on this website where the visitor’s personally identifiable information may be provided to The Lensic through account registration, order forms, application forms, or survey forms. In filling out these forms you may be asked for contact information (name, address, telephone number, e-mail address), financial information (credit card related), and demographic information (age, gender, education level, income level, etc.).

As with most other Internet sites, our web servers record the Internet Protocol (IP) address of each visitor. This IP address tells us from which domain (such as aol.com) you are visiting, but not your e-mail address. We use the information to help diagnose problems with our server, to administer the website more effectively, and to gather broad demographic information.

When providing this personally identifiable information, you are indicating to us your consent that we use it in accordance with the terms and provisions of this policy. This site utilizes cookies to keep track of the visitor’s shopping cart and for other purposes.

WHAT WE DO WITH THE INFORMATION

We use contact information to send visitors new information about the Lensic and its programs through an opt-in request process. The visitor’s contact information may also be used at other times when necessary—for example: contact may be related to an online purchase if warranted. The Lensic may on occasion share segments of its mailing list with other non-profit organizations for mutually beneficial programs. We do not rent or sell our mailing list with for-profit entities.

The visitor’s financial information is used to execute purchase and donation transactions. We share this information with credit card and check processing organizations as necessary to complete the transactions. The Lensic does not retain the identifying financial account information once a transaction is completed.

HOW WE PROTECT YOUR PERSONALLY IDENTIFIABLE INFORMATION

We are committed to the highest standard of stewardship. Written Company policy makes it the obligation of each Lensic employee to protect the confidentiality of our patron information. The Lensic takes substantial precautions in seeking to ensure that our systems are secure and that they meet industry standards, including the application of firewalls. When appropriate, we employ user authentication systems, encryption technologies, and access control mechanisms.

This site contains links to other websites. The Lensic is not responsible for the content or privacy practices of these sites.

OPT-IN

Our site provides visitors with the opportunity to request future communications through e-mail and/or the United States postal service.

DONOR PRIVACY POLICY

The Lensic Performing Arts Center is committed to respecting the privacy of our donors. We have developed this privacy policy to ensure our donors know that donor information will not be shared with any third party.

The Lensic provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list if you desire to do so. We collect and maintain the following types of donor information:

• contact information: name, organization, complete address, phone number, email address

• payment information: credit card number and expiration date, and billing information

• requests to receive periodic updates: e.g., to individuals who request it, we will send periodic mailings and/or emails related to specific fundraising events or appeals, and promotional newsletters.

The Lensic uses your information to complete a transaction, maintain records of donations, send acknowledgments, mail year-end tax statements to you, notify you of performances and events, and for internal marketing purposes. Credit card numbers are used only for donation or ticket payment processing and stored numbers are never charged without your authorization.

The Lensic will not sell, rent, or lease your personal information to other organizations. Use of donor information will be limited to the internal purposes of the Lensic. It is our desire to not send unwanted mail to our donors. Please contact us if you wish to be removed from our mailing list. Email communications provide a mechanism to have your address removed from our contact list.

If you have comments or questions about our donor privacy policy, please send us an email at membership@lensic.org or call us at 505-988-7050.

UPDATING YOUR INFORMATION

We offer the following options for updating information in our database:

Email: membership@lensic.org

Call: 505-988-1234

Mail:
Attn: Member Services
Lensic Performing Arts Center
211 West San Francisco St
Santa Fe, New Mexico 87501

Please include any information that would help us identify you in our database, such as complete contact information (name, postal address, and email address) and/or your Lensic account number if known.

CONTACTING THE WEBSITE

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact the box office.

THIRD-PARTY USE OF HYPER-LINKS INFORMATION AND OTHER SERVICES

The Lensic website contains links to other Internet websites, including co-branded or other affiliated sites. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of other websites accessed by a link from the Lensic website, including such sites’ use of any information and use of any marks.

You may be able to access certain information related to third parties at the site, or via links or clicks from the site, regarding the goods or services of third parties. You understand and agree that your access to or use of those services is a matter entirely between you and the third parties. The Lensic shall have no liability whatsoever for any such access or use of information or purchased products or services of website visitor’s interaction with any and all third parties.

SECURITY

We have attempted and will continue to attempt to establish procedures to ensure that your information is both accurate and safe from unauthorized access. Nevertheless, you understand and agree that “perfect” security does not exist anywhere, including on the Internet. Information you send to this site, including e-mail messages, will not be encrypted unless we advise you that it will be encrypted. Our website is protected by a firewall and monitored for security.