Community Box Office
Box Office Hours
Box Office Phone Hours
Monday through Friday: 10 am to 4 pm
Saturday: Noon to 4 pm
Sunday: Closed*
* On Sundays, the Box Office opens at noon when an event is scheduled that day.
Tickets are available online 24/7, by phone and in person during business hours. We highly recommend patrons use electronic tickets/e-tickets. This will allow you to print your ticket at home or present it on your cell phone for entry.
Service Charges
Service charges directly support the costs of operating our nonprofit community box office, which include staff salaries, ticketing software and computers, and ticket stock and envelopes. Service charges apply at all points of purchase.
- In Person: A $1 per ticket fee is applied when you purchase tickets in person at The Lensic.
- Online or by Phone: These charges are dependent on the price of each ticket and range from $1 to $6 per ticket.
Preservation Fee
A $3 per ticket fee (not applied to free events). These funds are used to maintain and keep our historic theater, the “gem” of Santa Fe, in top-notch condition. It allows us to make repairs and upgrades to the facility and equipment.
Mailing Fee
If you opt to have your tickets mailed to you, the cost is $1 per order.
All tickets are non-refundable and cannot be exchanged.
Tickets may be donated back to The Lensic for a tax-deductible donation receipt by calling the box office at 505-988-1234.
To avoid ticketing scams, be sure you purchase tickets to Lensic events only through The Lensic (in person at the box office, by phone at 505-988-1234, or online at Lensic.org) or through the Santa Fe performing arts organizations who present their events at The Lensic.
Other third-party ticketing websites and vendors are not authorized to sell tickets to Lensic events, and we cannot refund or otherwise be responsible for tickets purchased through unauthorized sources. *Facebook is also a hotspot for ticketing scams with users attempting to sell fake tickets to our events.
All patrons, regardless of age, must have a ticket for entry, including small children and infants. Our Box Office staff will be happy to answer any questions you may have regarding child appropriate performances.